Refund policy

All sales made through NOUVEAU are final.

Due to the nature of our products, NOUVEAU does not offer refunds, returns, or exchanges. Once an order has been placed, it cannot be canceled or modified.

Please review all product descriptions, sizing information, and order details carefully before completing your purchase.

Damaged or Incorrect Items
In the rare event that you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with:

Your order number

Clear photos of the issue

We will review the situation and, if approved, provide a replacement at our discretion. No refunds will be issued.

Lost or Stolen Packages
NOUVEAU is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. Please ensure your shipping address is correct at checkout.

By completing a purchase with NOUVEAU, you agree to this policy.